My old team here at Oracle looking for talented, experienced MySQL experts to join the amazing MySQL Support Team. I was lucky enough to join this great group of people over seven years ago, and while my responsibilities have shifted to other areas with the MySQL team at Oracle, I still join the team’s chat channel daily (where they’ve revoked my vowel and address me as “t*dd” to highlight my treachery in leaving the team). I don’t know that it’s possible to find a better group of colleagues to work with than can be found in the MySQL Support Team.
The work itself is exciting – if you like solving problems, this is an incredible job. I’m not talking about finding and quoting applicable sections of the MySQL reference manual. I’m talking about owning customer problems like they are your own, taking the time to understand what’s really needed, and investing the (sometimes considerable) energy into finding adequate solutions for customers – whether the problem be a bug, optimizing a schema or a query, making deployment or architecture recommendations, or just pointing people to the right download for their needs.
Beyond the primary responsibility of caring for customers in need, the MySQL Support Team performs a number of other critical roles in Oracle. They process and prioritize community-reported bugs, they wrote many of the questions on the updated MySQL 5.6 certification exams, they evaluate development releases and provide early feedback on pre-GA software, they share their knowledge at conferences, they contribute code patches, they write features that meet customer needs, they participate in product planning teams. If you want to have a meaningful, lasting influence on MySQL products and community, this is a great opportunity.
The team is particularly looking for candidates in Japan, Russia, India, China, Mexico, Portugal or the U.S., but would love to see resumes of qualified individuals elsewhere. If you’re interested, please let me know via the private contact form below: